Taupo-based Help IT delivers tailored IT support services for a variety of organisations throughout the Bay of Plenty
When your technology just works, everything runs more smoothly. At Help IT, we make that happen by delivering tailored IT solutions that match the way you work. Whether you're managing a busy hotel, running a school, operating a farm, or growing a business, we ensure your entire site is connected, secure, and running efficiently.
Our team takes care of everything—from robust WiFi, Starlink, and camera systems to smart bells, EFTPOS setups, and integrated meeting room tech. We provide complete IT support, including hardware supply, installation, and ongoing management, all customised to suit your environment.
Forget the frustration of trying to make off-the-shelf systems fit. With Help IT, you get proactive, full-site support that grows with you—so you can stay focused on what matters most.
Contact us today to see how we can make technology work for you.
Hardware supplied, installed, and fully supported
With Help IT, getting the right hardware is easy. We supply, set up, and support everything you need—from computers and monitors to TVs, phones, webcams, projectors, and more. Our strong relationships with New Zealand distributors mean you get high-quality equipment delivered quickly and at great value, all backed by expert local support.
Our team doesn’t just drop off your new tech—we handle the installation, configuration, and ongoing maintenance, so everything works perfectly from day one. If anything goes wrong, we’re just a call away to provide fast, friendly support and keep your operations running smoothly.
- Complete IT support services, hardware supply, and full-site management
- Tailored IT managed services, including network management and VoIP setup
- Fast hardware installation, ongoing maintenance, and proactive security keep your business running smoothly
Based in Taupo, servicing the Central North Island and BOP
Smart, scalable solutions for growing organisations
Every business is unique, and your technology should be too. Our engineers create custom solutions that fit your specific requirements—whether it’s upgrading your existing systems, adding new users, or building something completely new. For example, we’ve helped schools move from traditional bells to online interfaces that can play music or custom sounds, making daily routines more engaging.
With Help IT, you can count on:
- Scalable systems that grow with your business
- Custom technology setups tailored to your environment
- Advice and support from experienced professionals who understand your goals
We make it easy to adapt and evolve your technology as your needs change.
Specialised WiFi and connectivity for every environment
Reliable connectivity is essential, and we’re experts at building WiFi networks that work—no matter the setting. From hotels and campgrounds to remote farms, we design and install powerful networks that cover every room and outdoor space. Our directional outdoor access points ensure even large properties or caravan sites stay connected.
Some of the benefits you’ll enjoy include:
- Complete WiFi coverage for guests, staff, and visitors
- Secure networks with easy management and monitoring
- Flexible solutions for unique locations, including rural and outdoor areas
Let us help you create a network that keeps everyone connected, wherever they are on your property.
Proactive security and smart monitoring solutions
Keeping your property safe is a priority, and our proactive security solutions are designed to give you confidence and control. We install and manage advanced camera systems, Starlink internet setups for remote areas, and real-time monitoring tools. For example, on farms, our systems can track tanker movements and send instant alerts if someone crosses a set boundary—complete with photos for easy identification.
With Help IT, you’ll benefit from:
- Real-time alerts and proactive monitoring
- Customisable camera and access control solutions
- Reliable support from our experienced engineers
We help you protect your people, property, and security with smart, proactive technology.
One point of contact for everything technology
Managing your technology doesn't have to be complicated. With Help IT, you get one friendly, knowledgeable team to handle everything—IT support, phones, networks, hardware, audio, and more. We make your tech easier to manage, ensure everything works together smoothly, and free up your time to focus on what matters most.
Our customers appreciate having fast, responsive support from a knowledgeable team, along with the confidence that comes from working with a trusted partner who truly understands their business. They also value the simplicity and confidence that comes with streamlined technology management and fewer day-to-day headaches.
Let us be your go-to for all things technology, so you can focus on what you do best. Contact us today.
Yes, we offer full cloud migration and support services, helping you move your data, systems, or communications to cloud-based platforms like Microsoft 365. We’ll ensure a smooth transition with minimal disruption to your business operations.
We offer both. Many issues can be resolved quickly through remote support, but we also provide on-site visits when needed—especially for installations, hardware issues, or in-person troubleshooting across Taupō and the wider Bay of Plenty region.
Absolutely. We regularly work with new builds and startups to establish complete IT infrastructure from the ground up, including hardware procurement, network design, system setup, and connectivity.
We provide fast troubleshooting and can deploy solutions like failover connections or Starlink setups to restore connectivity quickly. We also help prevent outages by designing reliable, resilient networks tailored to your location.
Help IT offers comprehensive IT and Technology Services, managing everything from support and hardware supply to networking, Microsoft 365, and VoIP for schools, hotels, farms, and businesses. We provide full-site management, tailored solutions, and fast, friendly support—making your technology simple, secure, and effective.
We also offer specialised support in key areas, including cyber security to protect your systems and data, cloud services to keep your business flexible and connected, and smart home security for peace of mind in residential and rural settings.
Contact us today to see how we can make technology work for you.